Introduction

At NextMind, LLC. (“we”, “us”, or “our”), we respect your privacy and are committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when using our enterprise collaboration software application (the “Service”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect through the Service, in email, text, or other communications between you and our Service. It does not apply to third-party platforms or content that may be linked to or accessible from the Service.

 

1. Information We Collect

A. Information You Provide

- Account Information: Full name, business email address, password, organization name, role, and title.
- User-Generated Content: Files, comments, documents, messages, and metadata associated with your content.
- Customer Support and Feedback: Any communication you send to our support or feedback channels.

B. Information Collected Automatically

- Technical Data: IP address, browser type, operating system, device ID, and other technical identifiers.
- Usage Data: Feature usage, pages visited, timestamps, click paths, and performance logs.
- Cookies and Tracking Technologies: Authentication cookies, analytics cookies, and optional performance cookies (see our Cookie Policy for more information).

 

2. How We Use Your Information

- Provide and maintain our services
- Authenticate users and manage access
- Respond to support requests
- Monitor system performance and security
- Analyze usage patterns to improve the Service
- Comply with legal obligations

 

3. Legal Bases for Processing

We rely on the following legal bases depending on your jurisdiction:

A. United States Users

We comply with applicable U.S. federal and state privacy laws, including:

- California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
- Virginia Consumer Data Protection Act (VCDPA)
- Colorado Privacy Act (CPA), and others

Our legal bases include:
- Contractual necessity
- Compliance with law
- Legitimate interests
- Consent

B. EEA, UK, and Switzerland Users

- Performance of Contract
- Consent
- Legal Obligation
- Legitimate Interests (e.g., fraud prevention, security, product improvement)

 

4. Our Role as a Data Processor

For enterprise clients, we typically act as a **data processor** on behalf of your organization, the data controller. We process personal information solely based on your organization’s instructions, as defined in our Data Processing Agreement (DPA).

 

5. Sharing and Disclosure of Information

- With trusted service providers under strict confidentiality agreements
- With affiliates and subsidiaries for internal business operations
- In connection with a merger, acquisition, or sale of assets
- Where required by law, subpoena, or legal process
- With your consent

 

6. International Data Transfers

Your personal information may be transferred to and maintained on servers located outside your jurisdiction, including in the United States. We implement Standard Contractual Clauses (SCCs) and other approved mechanisms to ensure an adequate level of data protection.

 

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes we collected it for, including legal, regulatory, tax, accounting, or reporting requirements. We may retain anonymized or aggregated data for research or statistical purposes indefinitely.

 

8. Your Rights and Choices

- Right to access, correct, or delete your information
- Right to data portability
- Right to restrict or object to processing
- Right to withdraw consent (where processing is based on consent)

You may exercise these rights by contacting us at: support@nextmindtask.com

 

9. Data Security

We use administrative, technical, and physical safeguards to protect your data. These include encryption, secure server environments, and access controls. However, no system is completely secure, and we cannot guarantee absolute security.

 

10. Cookies and Tracking

We use cookies and similar technologies to enable functionality, analyze traffic, and remember preferences. For more information, please refer to our separate Cookie Policy.

 

11. Children's Privacy

Our services are not intended for use by individuals under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us immediately.

 

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or applicable laws. We encourage you to review this page periodically. Changes will be effective when posted, and the 'Effective Date' at the top will be updated accordingly.

 

13. Contact Us

NextMind, LLC.
Email: support@nextmindtask.com

 

14. California Privacy Rights (CCPA / CPRA)

A. Categories of Personal Information Collected

- Identifiers
- Commercial Information
- Internet/Electronic Activity
- Geolocation
- Employment-related information
- Inferences

B. Rights of California Residents

Under CCPA/CPRA, California residents have the right to:
- Know what data is collected and how it’s used
- Request access to their personal data
- Request deletion or correction
- Opt out of sale/sharing of data
- Limit use of sensitive personal data

To exercise your rights, email us at: support@nextmindtask.com

C. GPC and Do Not Track

We respect Global Privacy Control (GPC) signals as a valid opt-out. Our services do not respond to standard browser 'Do Not Track' settings at this time.